Road to Business Success with True Hospitality

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If you have the ambition to take the hospitality you provide to a new level then we can help make that happen.

Whether you are an owner / manager or staff in a hotel, a restaurant, a café, a theatre or a pub - you probably want your guests returning for your renowned hospitality.

At Hospitality Aware we work with you to give you the skills you need to imbue "true hospitality" in every element of your customers' experience.

Mentoring & Consultancy

Hospitality Aware offers a variety of consultancy options - once-off seminars with management / staff, on-going one-to-one consultancy, start-up mentoring and group workshops.

We work very closely with middle to upper management and mentor small groups within the company with the aim of uncovering and improving the key touch-points that make the real positive difference to your guests. By working from the inside we encourage management and owners to rediscover from within the real value of their business.

By encouraging to inspire individuals and small groups we endeavour to unlock the secrets to success that lie ahead for your business, allowing you to get on a safer road to true business success with “True Hospitality“.

Contact Shane Kenny for more information.

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Hospitality Careers

Whether you are an industry veteran or a novice, Hospitality Aware runs a variety of courses to help you take your career to the next level.

We focus on the emotional intelligence required to run a successful front of house. By drilling down into the Top Ten Principles of the Food and Beverage Industry, we unlock the secrets to making your guests feel welcome, encouraging repeat business, dealing with difficult situations, gathering customer feedback and how to take your career to the next level within the hospitality business. 

Courses are carefully tailored to specific groups and experience level. You will receive individual mentoring within each group course to ensure you get the maximum benefit and the insights you need to understand "True Hospitality".

Courses

Courses starting Summer 2017.

More information coming soon...


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